We're not just building picture frames at Rimrock Art & Frame. We're building relationships. When you become a customer, we're not "closing the deal"; we're opening doors. Our success lies in our desire to build customer loyalty through lasting personal connections....ones that result in new friendships that ultimately transcend the business transaction. We hear it over and over again; "it's different here". That's what sets us apart!
When it comes right down to it, not all custom frame shops are equal. At Rimrock we know that it's not really about the frame or the art. It's about the PEOPLE. The people who buy and sell them. The people who manufacture, use and enjoy them. The people who are gifted with the talent of working with their hands. That's what its really about. We were created to have relationships with other people, and so we crave that personal connection even with the places we do business. At Rimrock we take the time to get to know you and your project so that we can effectively assist you in creating the perfect extension of your personality....and hopefully make a new friend!
Our Frame of Mind (What We Believe)
We believe that quality craftsmanship is still a good value. Sure you pay a little more up front, but custom framed artwork should not be disposable.
We believe that offering a sale every week of the year is deception. Instead we offer our clients outstanding value every day.
We believe that our clients deserve to be treated with respect, honesty and integrity.
We believe in actively supporting our community through service and contributions.
We believe in what we do and have a passion for it. And we believe that we're the best at what we do!
Brick & Mortar
"Brick & Mortar" is e-commerce jargon for a business that has a physical presence. Locally owned and operated, Rimrock Art & Frame has been a fixture on the Billings business landscape since 1994. Unlike the big-box stores and internet framers, our business, employees and families are a vital part of our community and we contribute accordingly.
Properly designed custom framing thrives on a personal relationship with those who create it. That's why framing on the internet will never be done correctly. We're here so you can touch and feel the materials that will go into your project. We're here so you can select the perfect shade of red. We're here so you have someone to call with concerns or just need some friendly advice. You can be confident that we'll be here when you need us. That's what sets us apart!
Why Custom Framing?
It's important that you entrust your valuable framing projects only to a trained professional who cares about the conservation process, has experience and the necessary skills and techniques and who is committed to using high quality conservation materials throughout your entire project.
A properly finished custom frame project is the perfect union of artwork, mats, mouldings and other design elements. The result should be a unique presentation that compliments your personality and enhances your home or office decor. It is a one-of-a-kind creation that you won't find in a department, discount or furniture store. Quality framing not only protects, enhances and showcases our artistic expressions, it adds style, image and value to the settings of our lives. Art is an investment....and so is the art that frames it!
We don't sell crafts, paints or home decor. Custom framing is all we do and it's our passion. We would love the opportunity to show you the many ways that we're set apart from the crowd!
